Ordering and Returns

  • How can I place my order?
  • The easiest way to place you order and make a payment is over the internet in our e-shop. But you can also contact our Sales department and place your order over the phone.
  • How do i know the envelope is the right size for my cards?
  • Generally the envelope should be around 10mm bigger than your insert. We offer samples of many of our products, should you wish to check the size or colour before placing your order
  • Can i get some advice on choosing the right envelope?
  • If you have any query at all or simply prefer to place your order over the phone, please call us on and we will be happy to help. The lines are generally manned from 8.30 - 5.30 Monday to Friday.
  • Is there any minimum quantity?
  • You may purchase just one item or as many as you like! The more you buy, the bigger the discount.
  • Can i get a discount if i buy a larger quantity?
  • Standard discounts of between 10% and 60% apply when you order over 50 items of any particular product. Further discounts and promotions may be also available online from time to time.
  • What if i want to return any of the goods i purchase?
  • You may return goods for any reason at any time within 14 days of receipt for a full refund or exchange, provided they are not printed, damaged or used.
  • How accurate is the stock level information on your website?
  • We endeavour to ensure that the website reflects the stock levels held in our warehouse but some products can sell out very quickly, therefore, placing an order with us does not guarantee availability. We will, of course, make every effort to fulfill your order and if this is not possible we will let you know as soon as possible.
    Alternatively, to avoid disappointment you can contact us on to check availability or even reserve stock if you require a large quantity.